Shipping, Returns, Refunds & Warranty Policy

Shipping Policy

At Spare3D.in, we strive to deliver your orders quickly and safely.

Shipping Partners

We ship through trusted courier partners including:

  • Delhivery
  • DTDC
  • India Post
  • Shree Maruti Courier

Additional courier services may be used based on service availability and delivery location.

Order Processing

  • Orders are typically processed and dispatched within 1 business day after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Orders placed before 4:00 PM IST are generally dispatched on the same day, subject to stock availability and courier pickup schedules.

Delivery Time

Estimated delivery times:

  • Metro Cities: 2–5 business days
  • Non-Metro Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, or other factors beyond our control.

Damaged Packages

If the package appears damaged or tampered with at the time of delivery:

  1. Refuse delivery if possible.
  2. Take photographs of the package.
  3. Contact us within 48 hours at:

We will investigate and provide a replacement or refund where applicable.

Order Tracking

Tracking details will be provided once your order is dispatched.

Tax Invoice

All shipments include a tax invoice as required under Indian regulations.

Return & Replacement Policy

We are committed to supplying products that match the descriptions provided on our website.

Eligible Reasons for Return or Replacement

You may request a return, replacement, or refund if:

  • The product received is damaged during shipping.
  • The wrong item was delivered.
  • The product has a manufacturing defect.
  • Essential parts are missing from the shipment.

Reporting Period

Any such issue must be reported within 2 days (48 hours) of delivery.

Please provide:

  • Order number
  • Photos or videos clearly showing the issue
  • Description of the problem

Return Conditions

Returned products must:

  • Be unused where applicable
  • Include all original accessories and packaging
  • Be securely packed for return shipment

Non-Returnable Items

Returns will not be accepted for:

  • Products damaged due to misuse, improper installation, neglect, modification, or unauthorized repairs.
  • Products altered, soldered, or physically modified after delivery.
  • Consumable products once opened, unless defective.

Refund Policy

After verification of the reported issue:

Replacement Available

If stock is available, we will provide a replacement at no additional cost.

Replacement Not Available

If a replacement is unavailable, a full refund will be issued to the original payment method.

Refund Timeline

Approved refunds are generally processed within 5–10 business days after approval.

Order Cancellation Policy

Before Dispatch

Orders may be cancelled before dispatch by contacting us via email at [email protected].

After Dispatch

Orders that have already been shipped cannot be cancelled and will be subject to the applicable return process.

Payment Gateway Charges

In some cases, payment gateway or banking charges may be deducted from refunds where such fees are non-refundable to us.

Warranty Policy

Unless otherwise specified on the product page, products are covered by a minimum 15-day warranty against manufacturing defects from the date of delivery.

Warranty Covers

  • Manufacturing defects
  • Functional failures under normal intended use

Warranty Does Not Cover

  • Accidental damage
  • Misuse or abuse
  • Improper installation
  • Electrical damage, reverse polarity, or static discharge
  • Unauthorized modifications, soldering, or repairs

If a warranty claim is approved, we will repair, replace, or refund the product at our discretion.

Limitation of Liability

Customers are responsible for proper installation and use of purchased products. Spare3D.in and Innovhub Systems Pvt. Ltd. shall not be liable for damage resulting from improper installation, misuse, or unauthorized modifications.

Contact Information

Innovhub Systems Pvt. Ltd.
Website: https://spare3d.in

Email: [email protected]

Phone: +91 9021832732

Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST